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AckAlerts.com Subscriptions
Every AckAlerts.com implementation is bundled with a feature referred to as Opt-In Subscriptions. Opt-In Subscriptions can be enabled or...


AckAlerts.com Web Messaging Templates
AckAlerts.com Administrators can define Message Templates. Message Templates are used to reduce the time to input standard messages, that...


AckAlerts.com Web Messaging Source
All AckAlerts.com messages are associated with From values. From values allow users to quickly determine the source of their...


AckAlerts.com Web Messaging Overview
Web Messaging is the Messaging User Interface for AckAlerts.com. A critical component for any Help Desk, or for fast initiation of...


AckAlerts.com Dashboard Detail View: Alarms Suppressed
When utilizing AckAlerts.com Alarm Suppression, duplicate alarm data sent to AckAlerts.com Alarm Management–within the specified time...


AckAlerts.com Dashboard Detail View: Alarms Fired
All AckAlerts.com Alarms that have been activated (i.e. fired).


AckAlerts.com Dashboard Detail View: Alarm Raw Data
All data sent to AckAlerts.com Alarm Management, from all sources. This data represents all incoming data–regardless of whether a...


AckAlerts.com Alarm Dashboard
• Alarm Raw Data • Alarms Fired • Alarms Suppressed


AckAlerts.com Dashboard Overview
The AckAlerts.com System Dashboard, by default, provides up to date, real-time status of AckAlerts.com operation since midnight, to the...


Alarm Suppression Report
AckAlerts.com implements a feature referred to as Alarm Suppression . Alarm Suppression prevents multiple alarms from firing when...


Total Alarms Fired by Alarm Name
First, select the desired AckAlerts.com Blueprint. This report provides an overview of all Alarms fired, for the selected source.


Total Alarms Fired by Blueprint
Overview of all Alarms fired by the AckAlerts.com Alarm Management system. Alarms are categorized by the Blueprint associated with the...


Alarm Raw Data by Blueprint
Overview of all Alarm data sent to the AckAlerts.com Alarm Management system. This data represents all alarm data, from all...


System Reporting Formats
All AckAlerts.com System Reports allow you to pick from four (4) chart formats: • Bar Chart • Pie Chart • Donut Chart • Funnel Chart


Self Monitoring with Heartbeats
Every AckAlerts.com component is embedded with a unique Heartbeat, that periodically assures the system it is operational. The loss of a...


Custom Actions
AckAlerts.com Custom Actions provide the ability to interface routines, specific to your organization, into AckAlerts.com Escalations.


Alarm Suppression
AckAlerts.com Alarm Suppression prevents notifying people multiple times, when the same Alarm is fired in rapid succession. The Alarm...


Static Field Tokens
Static Tokens embed useful information into the Alarm Message, such as current time-stamp values, and the unique ID associated with the...


Alarm Field Tokens
Alarm Field Tokens allow you embed the actual values associated with incoming data, into the Alarm message sent to users in the Escalation.


AckAlerts.com Alarms
AckAlerts.com Alarms tie together a Blueprint and Escalation. Selected Alarm fields are compared to actual data received, to determine...
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